Greetings!
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I'm a seasoned and passionate Learning & Development professional with a rich background in curriculum development, e-learning and instructional technology design, policy implementation, content moderation, data analysis, compliance, and ethics.
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My journey began as a quality engineer, and I've since evolved into a designer, driven by a passion for crafting exceptional products and overcoming intricate challenges.
Throughout my career, I've excelled at fostering collaboration within diverse teams to successfully launch innovative products. Here's a glimpse of my journey:
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ByteDance, TikTok (2021-2023): As a Senior Instructional Designer, I worked closely with Subject Matter Experts (SMEs) and cross-functional teams, developing tailored training programs. I adeptly utilized the ADDIE model, adult learning principals, and multimedia techniques to create engaging eCourses. I also championed the alignment of content with performance objectives and spearheaded the implementation of learning management systems.
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Google, YouTube (2020-2020): In my role as an Instructional Designer and Project Manager, I designed and implemented robust training curriculum for Trust and Safety teams. I also collaborated with policy experts and product specialists, contributing to engaging training sessions.
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ASMC (2014-2020): Here, I served as both a Curriculum Developer and Bilingual Head Teacher. I orchestrated the development of comprehensive instructional materials, harnessing the power of online and virtual learning. My contributions extended to the redesign of the Learning Management System and the creation of innovative learning solutions.
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University of San Francisco (2013-2021): My academic pursuits culminated in a PhD in Education, specializing in Learning and Instruction. I delved into areas such as data analysis and educational technology, enhancing my expertise.
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My dedication to excellence has been recognized with accolades like the Teacher of the Year Award from ASMC and the Tutor of the Month Award from USF Learning and Writing Center. I've also shared my insights at esteemed conferences like CATESOL.
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Feel free to explore my portfolio to witness my proficiency in various tools, from Adobe Captivate, Articulate 360 to HTML5. I'm fluent in both Mandarin Chinese and English, which has proved invaluable in my diverse range of roles.
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